Frequently asked questions

How does auto login work?


When you log into the site, you may choose to have the site remember your username and password by checking the "remember Me" chekbox. Subsequent visits to the site will not require you to enter your username and password. To disable this feature, click the "log out? link in the upper right-hand corner of the banner.




How do I place an order?


All e-learning courses can be purchased online. If you have ordered from us in the past, we encourage you to login into your account. If you are ordering for the first time, please register yourself as a new user by clicking "sign up". After logging in, please choose your desired course/s from the course catalog and proceed to checkout. You can select your payment method upon checkout.




If I ordered a Digital Book, when will I receive my access key?


After your order is completed, the ordering contact will receive an e-mail within 48hours with access key and redemption instructions. The access key will also be posted on the "order History" page of your account when you login, if for any reason you have misplaced your e-mail.




What to do if I forgot my username or password on the Choice platform?


There is a "forgot password" and "forgot username" link on the homepage of the platform to reset your information live on the platform.




Can I cancel/change my order?


We have streamlined our processes to receive and process your products quickly and accurately. Therefore, NO cancellation or refund is allowed.




How much time it takes to receive the courseware?


We endeavour to process all orders within 48 hours of receipt of payment.




How to decide which course is good for me?


1. Choose your area of interest under Emerging Technology Page (Cybersecurity, Internet of Things, Artificial Intelligence and Data Science). 2. Check the Certnexus skill roadmap shown on every course page. 3. Click on your preferred course logo for more details about the course. 4. Contact us for the Readiness Test (free of charge) to assess, if the course is right for you.